Refund Policy

For faulty or damaged goods

For products that arrive damaged or faulty, Smart Buy Furniture will replace or repair the product as long as notification is given within 7 days.

When signing for your delivery from the freight company – check it over carefully and note any damages/issues. There are no rights of return/complaint for any damages/issues not noted and signed for at the time or delivery.

 Unfortunately, we cannot accept returns on sale items.


Change of Mind

If you wish to change your purchase to something else before it is delivered, we can change your order and you will pay the difference if the new item is more expensive or we will refund you the difference if it is cheaper. Contact us and we will process the changes for you.